Privacy Policy

How we collect, use and protect your personal data.

Last updated: 11 June 2026

CSignum Ltd ("CSignum", "we", "us") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK GDPR and Data Protection Act 2018.

Who we are

CSignum Ltd, Unit 9B, Pyramids Business Park, Bathgate, West Lothian, EH48 2EH, United Kingdom is the data controller. For any privacy queries, contact info@csignum.com.

What we collect

  • Contact details you provide via our forms (name, company, email, phone, message).
  • Technical data such as IP address, browser type and pages visited, via privacy-friendly analytics.
  • Correspondence when you email or call us.

How we use it

  • To respond to enquiries and provide the information or services you request.
  • To improve our website and understand how it is used.
  • To send you updates where you have consented to receive them.

Lawful basis

We process your data on the basis of your consent, our legitimate interests in operating and improving our business, and to take steps at your request prior to entering a contract.

Sharing & retention

We do not sell your data. We share it only with service providers who help us operate (e.g. hosting, email, analytics) under appropriate safeguards. We retain personal data only as long as necessary for the purposes described.

Your rights

  • Access, correct or delete your personal data.
  • Object to or restrict processing, and withdraw consent at any time.
  • Lodge a complaint with the UK Information Commissioner's Office (ICO).

If you have any questions about this policy or how we handle your data, contact us at info@csignum.com.